Diligent Fitness Limited Privacy Policy - Diligent Fitness

Diligent Fitness Limited Privacy Policy

Diligent Fitness Limited Privacy Policy (www.diligentfitness.co.uk)

This privacy policy explains how we use any personal information we collect about you when you use this website or utilise our services

Topics:

– What information do we collect about you?
– How will we use the information about you?
– Marketing
– Cookies
– Google & Facebook
– Access to your information and correction
– Changes to our privacy policy
– How to contact us

What information do we collect about you?

We collect information about you when you visit our website, request more information about our programs or visit the studio for a consultation.

Website usage information is collected using cookies. If you request more information and consent to us contacting you by telephone we also collect information over the telephone when we discuss your specific goals.

We use a third party provider (Lead Pages) to send us any contact information you register. You can find more about their privacy policy here: https://www.leadpages.net/privacy

We store your information securely online with our CRM provider (infusionsoft) whose privacy policy and data security statement is available here;
https://www.infusionsoft.com/legal/data-security

During a fitness consultation we will need to collect information related to your goals and any medical conditions you may have that could affect our exercise recommendations.

How will we use the information about you?

We collect information about you to process your enquiry and, if you agree, to email or phone you about products and services we think may be of interest to you.

We use your information collected from the website to personalise future advertising on other platforms and customise any specific follow up marketing we send you via advertising and email.

We use the information collected during consultations to establish a safe and effective exercise program, along with highlighting any need to refer on to medical professionals for additional support.

When joining the program we collect payment details for the account you’d like to make payments from. These payments are processed by a secure third party provider; GoCardless

Diligent Fitness Limited will not share your information for marketing purposes with any other company without your explicit consent.

Marketing

We would like to send you information about products and services of which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, simply click the unsubscribe button at the bottom of any email you’ve received or email us; info@diligentfitness.co.uk.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Google & Facebook

We occasionally use information from your website visit to customise the advertisements you see from us on other platforms (known as Remarketing and Retargeting).

Users can set preferences for how Google advertises to you using the Google Ad Settings page.

Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, you can email info@diligentfitness.co.uk or write to us at the following address;

Diligent Fitness Limited
54 Oaklands Road, Rodley, Leeds, LS13 1LQ

We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you by emailing info@diligentfitness.co.uk or writing to us at the following address;

Diligent Fitness Limited
54 Oaklands Road,
Rodley,
Leeds,
LS13 1LQ

Diligent Fitness

Last Edited 17th May 2018